The educational landscape is always changing. To preserve academic continuity and give students the best learning experience possible, institutions all around the world have strengthened their hybrid learning architecture in spite of the difficulties brought on by the COVID-19 epidemic. The pandemic lockdown regulations in 2020 unexpectedly moved teaching and learning online and expedited the need for digital transformation in the educational sector. Institutions have been incorporating educational technology and internet resources into their conventional teaching and learning techniques for the past year.
A new set of difficulties were created by the rapid change, including encouraging the use of recently implemented technologies, monitoring faculty and student usage of online learning tools, online communication, and user support when face-to-face interaction opportunities are scarce or nonexistent. Although there are obstacles in the way of attaining the perfect teaching and learning environment, they are surmountable. Many businesses provide a range of services to address these institutional pain points, but very few do it in the same way that EesySoft does, by delivering a comprehensive answer to all of the problems.
The EdTech Adoption Platform EesySoft enables institutions to get the most out of their financial investments in educational technology. Customers may get in-depth insights into how their learning management systems (LMS) and other third-party tools are used on their software as a service (SaaS) platform, and they can effectively offer 24/7 assistance to their users. Institutions can use in-application communications to connect directly with teachers and students with this flexible solution. Over 3 million students and instructors throughout the world benefit from EesySoft’s data-driven strategy for maximising LMS and third-party tool use.
The EesySoft team is an international collection of accomplished experts that have been active in the edtech industry for more than ten years. It is not surprising that EesySoft constantly ranks among the top providers of EdTech solutions in the industry given its remarkable track record of happy and devoted customers.
The EesySoft team is composed of technologists, educators, and even former EesySoft customers!
The Company and its Journey:
EesySoft was established in 2010 with the goal of assisting clients in enhancing the adoption of business applications including CRM and ERP systems. When the founders, Michel Visser and Jan Henrik Ejme, met Willem van Valkenburg from the Technical University of Delft in the Netherlands, the company shifted its attention into the education sector. By assisting universities in supporting their LMSs, Willem assisted the EesySoft founders in realising the importance of their software in closing a significant gap in the education market. This assisted them in creating a special service for online schooling. The company has expanded greatly since that time, both in terms of size and the range of products it offers.
The team at EesySoft has years of combined experience working in the educational and online learning industries. With EesySoft, organisations may track in real-time how instructors and students are using their LMS and outside technologies. EesySoft is the only company that uses this data-driven strategy, which has produced hundreds of customer success tales and improved EdTech adoption.
Technologists, educators, and even former EesySoft clients make up the EesySoft team! This has made it possible for them to integrate their knowledge of technology and education with experiences from real clients. Due to their diverse experiences, they are better able to relate to and comprehend the demands of LMS administrators, CIOs, support staff, and instructional designers.
The majority of the online learning ecosystem’s leading LMS and third-party tool suppliers are closely partnered with EesySoft. Additionally, EesySoft is continuously developing new releases to guarantee that its EdTech Adoption Platform is adding value for institutions all around the world.
Listening to Customers and Looking Towards the Future:
Through interfaces with prominent LMS providers including Blackboard, Instructure/Canvas, D2L, and Moodle, the company supports over 3 million users globally and is the market leader in providing technology adoption solutions for the education sector. Numerous educational institutions have been assisted by EesySoft in modernising their instructional approaches to reflect the interests of today’s students and teachers.
They provide in-depth reports on technology use at many levels, including institutions, departments, courses, and even individual users, through their EdTech Adoption Platform. Institutions are given the tools (including third-party solutions) that are integrated in their LMS environment by EesySoft to manage and acquire valuable insights from.
EesySoft aims to boost its customer-centric operations by developing features based on customer feedback from their community.
Institutions can use the data that EesySoft collects to take action, such as sending personalised in-app messaging to highly specific user groups. Such a message may be sent to encourage a certain activity or to serve as a reminder to complete a task. Due to their user-friendly “in-line editor,” a variety of message styles and formats can be produced and modified. Additionally, the business provides 24/7 help through the EesySoft help Centre, which can be accessed by any school to streamline online support procedures for professors and students.
Users receive the most pertinent resources just when they need them thanks to EesySoft’s context- and role-sensitive support solutions, which significantly shortens the time it takes to respond to help queries.
By creating products based on community member feedback, the company also hopes to improve its customer-centric operations. Their new administrative dashboard, which offers a cleaner and more user-centric interface, is one of the most important developments this year.
In order to diversify its offerings in the educational industry, EesySoft intends to grow its partner and reseller network and create deeper integrations with top LMS providers. From a feature perspective, the business is now creating AI components that will allow its platform to identify common problems and proactively contact users, thereby increasing user satisfaction.
The EesySoft Culture
The organisation is incredibly proud of its talented staff. Employees are all passionate about learning, and this enthusiasm is contagious. The team is made up of a varied assortment of people, each of whom contributes their particular point of view. As the company believes it is the best way to stay inventive and, thus, the best way to serve their consumers, EesySoft always welcomes people from all backgrounds, countries, skills, and ideas.
They are accustomed to working periodically strange hours to serve their customers all over the world because they have main offices in two major international cities, Amsterdam and Oslo. Even though they appreciate hard labour, they also enjoy a vibrant social culture—especially in lean times. The company ensures that everyone has fun both inside and outside of the office by organising trips, outings, meals, and other events. This promotes a family-like environment within the business, resulting in increased staff cooperation, higher levels of job satisfaction, and ultimately smiles for every EesySoft client.
